The proof that the subscriptions can be increased.

An online system that allows SA International to sell subscriptions to their software applications that run in the cloud.

Project type
Modern webshops
Client details
Name:
SA International
Founding year:
1989
Physical locations around the globe:
6
International markets:
50
No. of customers:
100,000
Languages available for their software:
13
The background

SA International (SAi), is the leading provider of complete software solutions for the professional sign-making, wide-format digital printing and CNC machining industries.
Their software is available in more than a dozen languages through SAi resellers worldwide can be acquired by monthly subscriptions and downloaded from the cloud.

The challenge

SAI International wanted to extend their business by using a subscription model for their cloud software applications.
Customers must be able to buy subscriptions for a specific software and decide what options of the software they want to buy. They also need to be able to choose the period and payment method for their subscription.
SAI agents must be able to visualize and manage customer subscriptions such as order, cancel or change the subscription. The app must act as an authorization gateway that will tell their cloud system if a user has access or not to specific application.
All pricing details about subscriptions are defined in SAP, so the app takes them from SAP on an ongoing basis to display them to the customer.

The solution

We proposed a webshop with advanced subscription capabilities where users can order subscriptions for the SAI cloud applications.
Customers can buy subscriptions for a specific software and decide what options of the software they want to buy.
Customers can manage their subscriptions (change, cancel or extend it) and their details (credit card data, invoices, others). They can also choose monthly or yearly subscription period.
An automatic payment system was implemented so the subscription is automatically paid according to the user’s options.
Prices, product information, orders, invoices are easily handled within the SAP interface. Licence information and extension of subscriptions are synchronized with SAI cloud environment and their licence server.
Now SAI has a complete work class subscription system.

The subscription plan and options can be managed by the customers through the webshop.

In addition to the subscription system, we also built a custom tool used by them in the migration process from the old licencing system.

What we offered

A modern webshop with complex subscription features.

 

SAP connection and API connection to SAI cloud environment.

 

Project facts
100%
of current operations done within SAP interface
100%
flexibility for customers
340%
projected growth in 2015
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